Privacy Policy

Information you provide:

• Mobile number (for account creation and OTP verification)
• Name and email (when you complete your profile)
• Delivery address (when you place an order)
• Payment information (processed securely by our payment partners — we do not store card details)
• Reviews and feedback (when you submit a product review)

Information collected automatically:

• Device type, browser, and operating system
• Pages visited and time spent on each page
• Referring website or search term
• IP address (used for fraud prevention and analytics)

We use your information to:

• Process and deliver your orders
• Send order updates via SMS or WhatsApp (with your consent)
• Verify your identity for account security
• Improve our products and services
• Prevent fraud and abuse
• Send marketing communications (only with your explicit consent — you can opt out anytime)

We do not sell your personal information to third parties. We share your information only with:

• Delivery partners (to deliver your order — they receive your name, address, and phone number)
• Payment processors (to process your payment — they handle card details securely)
• Analytics providers (aggregated, anonymized data only)
• Law enforcement (only when required by law)

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain certain records for legal or regulatory purposes.

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for data processing

We use essential cookies to provide our services and analyze usage patterns. You can control cookie settings through your browser. Disabling essential cookies may affect the functionality of our website.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or via email. Your continued use of our services after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy or to exercise your rights, please contact us at privacy@bunaika.com.